Everything you need to know about using Aparok.

📋 Terms of Service

1. Acceptance of terms

By accessing or using Aparok, you agree to be bound by these Terms & Policies. If you do not agree, do not use the service.

2. Description of service

Aparok is an AI discovery platform that helps teams monitor prompt visibility, citations, assistant-driven traffic, crawl-based LLM readiness, report-level recommendations, and prospect fit. Aparok can also expose authorized workspace data and actions to MCP-compatible assistants such as ChatGPT and Claude.

3. User responsibilities

• You must only connect domains and install snippets on properties you control or are authorized to manage.
• You must not submit unlawful, abusive, or deceptive prompts or content.
• You must not use the product to harvest credentials, scrape protected data, or violate third-party terms.
• You are responsible for reviewing outputs before acting on them or sharing them externally.

4. Accounts, workspaces, and data

You are responsible for maintaining the confidentiality of your account, workspace memberships, API keys, and snippet installation details. You are also responsible for the domains, prompts, and report data stored in your workspace.

5. AI-generated output

Executive summaries, chat answers, and recommendations are generated from grounded report context but may still contain errors or incomplete interpretations. They are decision-support tools, not guarantees.

6. Connected assistants and authorized actions

When you connect Aparok to ChatGPT, Claude, or another MCP client, you authorize that client to request data within the scopes shown during consent. Read tools retrieve stored workspace evidence. Action tools can queue prompt runs, crawls, strategy-report generation, or prospect analyses when requested. You are responsible for reviewing the requested action, workspace, and credit impact before approval.

Aparok does not expose MCP tools that delete workspaces, cancel subscriptions, contact prospects, or publish content. Disconnecting an assistant stops use from that client; revoking the Aparok OAuth grant is the authoritative way to invalidate its access.

7. Billing and credits

Aparok plans include the platform plus usage-based operations. Prompt runs and fresh Prospect Fit analyses consume credits according to the rules shown in the pricing page and in-product billing surfaces. Site audits can consume plan scan capacity. The same subscription, balance, and ledger rules apply whether an operation starts in the Aparok dashboard or through an MCP connection. Operations may be blocked when the plan is inactive or the available balance or capacity is insufficient.

8. Limitation of liability

Aparok is provided on an “as is” and “as available” basis. To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, or business-interruption damages arising from use of the service.

9. Changes to terms

We may modify these policies from time to time. Continued use of Aparok after changes become effective constitutes acceptance of the updated terms.

🔒 Privacy Policy

1. Information we collect

• Account and workspace data such as email address, workspace name, and domain details.
• Crawl outputs such as page structure, extracted content signals, issues, and recommendations.
• Prompt monitoring data such as prompts, provider responses, answer excerpts, cited domains, and report-chat interactions.
• Snippet data such as page URL, referrer, session identifier, conversion metadata, and rendered DOM metadata.

2. How we use your information

• To generate audits, prompt analyses, reports, and grounded executive summaries.
• To process and meter product usage, including prompt credits.
• To secure accounts, enforce workspace access, and improve service reliability.
• To respond to support requests and operational incidents.

3. Data retention

Workspaces can delete domains, reports, and prompt sets from the product. Some logs, backups, and third-party provider processing may have separate retention windows depending on infrastructure and deployment settings.

4. Third-party services

Aparok may rely on providers such as Supabase, Google Cloud, OpenAI, Anthropic, Perplexity, and Google Gemini. Their own terms and privacy policies apply to the portions of your data they process.

5. Security

We use HTTPS, authenticated access controls, and managed infrastructure to protect data in transit and at rest. No system is completely secure, and you remain responsible for the information you submit.

6. Your rights

You may request deletion of workspace data or ask questions about stored information through the support contact listed below.

7. Cookies and analytics

Aparok uses cookies and local storage for authentication, session handling, and product functionality. The snippet may also capture anonymous usage and referral data needed for AI traffic analytics.

💰 Refund & Cancellation Policy

Credits and subscriptions

Aparok is a software product with usage-based prompt execution. Platform access fees and consumed credits are generally non-refundable once the related services have been delivered.

When we may consider adjustments

• Technical failures that prevent prompt runs or reports from being delivered.
• Duplicate charges for the same transaction.
• Billing errors where credits or subscriptions were deducted incorrectly.

Cancellation

You may stop using the service at any time. Use the available billing controls in Aparok or contact customer support for help with cancellation, renewal, or a billing question. Consumed credits and services already delivered remain subject to the refund policy above and applicable law.

📦 Delivery & Access Policy

Digital delivery

Aparok is a digital product. Access is provided through the web application after account creation and authentication.

How delivery works

1. Create a workspace and connect a domain.
2. Run audits and configure prompt watchlists.
3. Install the snippet if you want assistant traffic analytics.
4. Access reports, executive summaries, and report chat directly in the product.

No physical shipping

Aparok does not ship physical goods. Reports, analytics, and exports are delivered digitally through the application.

📧 Contact Us

Questions or support

If you need support, billing clarification, or privacy assistance, email us at info@aparok.com.

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