Everything you need to know about using Aparok.

📋 Terms of Service

1. Acceptance of terms

By accessing or using Aparok, you agree to be bound by these Terms & Policies. If you do not agree, do not use the service.

2. Description of service

Aparok is an AI discovery platform that helps teams monitor prompt visibility, citations, assistant-driven traffic, crawl-based LLM readiness, report-level recommendations, and prospect fit. Aparok can also expose authorized workspace data and actions to MCP-compatible assistants such as ChatGPT and Claude.

3. User responsibilities

• You must only connect domains and install snippets on properties you control or are authorized to manage.
• You must not submit unlawful, abusive, or deceptive prompts or content.
• You must not use the product to harvest credentials, scrape protected data, or violate third-party terms.
• You are responsible for reviewing outputs before acting on them or sharing them externally.
• Lists you upload to Prospect Fit must contain business data you are allowed to process. Do not upload health information or other sensitive personal data.
• You are responsible for how you use Prospect Fit results, including complying with anti-spam and data protection laws (such as CAN-SPAM, PECR, and the GDPR) when you contact anyone.

4. Accounts, workspaces, and data

You are responsible for maintaining the confidentiality of your account, workspace memberships, API keys, and snippet installation details. You are also responsible for the domains, prompts, and report data stored in your workspace.

You can delete your account anytime from Profile → Account. Deletion removes your login and cancels any active subscription. Workspaces and data in teams you belong to alone are deleted permanently; shared teams keep their data and lose only your membership. We keep payment records as required for tax and accounting. Deletion can’t be undone.

5. AI-generated output

Executive summaries, chat answers, and recommendations are generated from grounded report context but may still contain errors or incomplete interpretations. They are decision-support tools, not guarantees.

6. Connected assistants and authorized actions

When you connect Aparok to ChatGPT, Claude, or another MCP client, you authorize that client to request data within the scopes shown during consent. Read tools retrieve stored workspace evidence. Action tools can queue prompt runs, crawls, strategy-report generation, or prospect analyses when requested. You are responsible for reviewing the requested action, workspace, and credit impact before approval.

Aparok does not expose MCP tools that delete workspaces, cancel subscriptions, contact prospects, or publish content. Disconnecting an assistant stops use from that client; revoking the Aparok OAuth grant is the authoritative way to invalidate its access.

7. Billing and credits

Aparok plans include the platform plus usage-based operations. Prompt runs and fresh Prospect Fit analyses consume credits according to the rules shown in the pricing page and in-product billing surfaces. Site audits can consume plan scan capacity. The same subscription, balance, and ledger rules apply whether an operation starts in the Aparok dashboard or through an MCP connection. Operations may be blocked when the plan is inactive or the available balance or capacity is insufficient.

Prospect Fit can also be used without an account. Each browser gets three free companies; larger lists need a one-time bundle. A bundle covers up to the stated number of companies for one run, is paid through PayPal (USD) or Razorpay (INR), and doesn’t renew or start a subscription. Prices are shown before checkout. PayPal and Razorpay process the payment, and their terms also apply to it.

8. Limitation of liability

Aparok is provided on an “as is” and “as available” basis. To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, or business-interruption damages arising from use of the service.

9. Changes to terms

We may modify these policies from time to time. Continued use of Aparok after changes become effective constitutes acceptance of the updated terms.

🔒 Privacy Policy

Our privacy policy is the full description of what we collect, why, who processes it, how long we keep it, and your rights. In short:

• We collect account and workspace data, crawl and prompt monitoring results, snippet analytics, Prospect Fit lists and results, and, for bundle purchases, your email and payment reference. PayPal or Razorpay handle card and bank details; we never see them.
• Contact names, email addresses, and phone numbers in uploaded Prospect Fit lists stay in your browser and aren’t sent to us.
• Logged-out runs that aren’t paid for are deleted after 30 days. Paid runs not saved to an account have their list and results deleted 180 days after purchase. You can delete a run anytime from its results page, and your whole account from Profile → Account.
• Analytics and advertising tools run only with consent for visitors in the EEA, UK, and Switzerland. Anyone can change their choice with “Cookie settings” in the site footer.
• Depending on where you live (for example under the GDPR, UK GDPR, or India’s DPDP Act), you can ask to access, correct, export, or delete your data. Email us and we’ll respond within 30 days.

Data roles

For lists you upload to Prospect Fit, you decide what to upload and why, and Aparok processes that data only on your instructions to produce your results. You are the controller and Aparok is your processor. For account, billing, and website data, Aparok is the controller. Businesses that need a data processing agreement can request one at info@aparok.com.

💰 Refund & Cancellation Policy

Credits and subscriptions

Aparok is a software product with usage-based prompt execution. Platform access fees and consumed credits are generally non-refundable once the related services have been delivered.

Prospect Fit bundles

A bundle is delivered once its run starts producing results, and is non-refundable after that. If a run can’t be completed because of a problem on our side, or results never become available, we’ll re-run it or refund the bundle. Companies that can’t be scored because their own website is unreachable count as delivered. Deleting a run doesn’t make it refundable, and deleted results can’t be recovered. Email info@aparok.com with your payment reference within 30 days of purchase.

When we may consider adjustments

• Technical failures that prevent prompt runs, reports, or Prospect Fit results from being delivered.
• Duplicate charges for the same transaction.
• Billing errors where credits, subscriptions, or bundles were charged incorrectly.

Cancellation

You may stop using the service at any time. Use the available billing controls in Aparok or contact customer support for help with cancellation, renewal, or a billing question. Consumed credits and services already delivered remain subject to the refund policy above and applicable law.

📦 Delivery & Access Policy

Digital delivery

Aparok is a digital product. Plans are accessed through the web application after account creation and sign-in. Prospect Fit bundles don’t need an account.

How delivery works for plans

1. Create a workspace and connect a domain.
2. Run audits and configure prompt watchlists.
3. Install the snippet if you want assistant traffic analytics.
4. Access reports, executive summaries, and report chat directly in the product.

How delivery works for Prospect Fit bundles

1. Upload your list and pay for a bundle on aparok.com/prospect-fit.
2. Results appear on a private results page as they finish. Small lists finish in minutes; large lists can take several hours.
3. Download the CSV from that page anytime. If you leave an email address, we send you the link when the run finishes.
4. Optionally sign in to save the run to an account. Unsaved runs are kept for 180 days.

No physical shipping

Aparok does not ship physical goods. Reports, analytics, and exports are delivered digitally through the application.

📧 Contact Us

Questions or support

If you need support, billing clarification, or privacy assistance, email us at info@aparok.com.

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