Open a support request
Use the support form for product problems, billing questions, OAuth or connector errors, and requests that need investigation.
Customer support
How can we help?
Get help with your Aparok account, subscription, MCP connection, prompt runs, audits, reports, AI traffic analytics, or Prospect Fit.
Email support
Email info@aparok.com for account, privacy, security, or billing assistance.
Include the affected workspace name, approximate time, and the action you were attempting. Do not send passwords, OAuth tokens, API keys, or payment credentials.
MCP connection help
For ChatGPT or Claude connection problems, include the client name, the tool being called, and the visible error message. Aparok support will never ask for an access or refresh token.
Policies and data requests
Review how Aparok handles connector and workspace data before opening a privacy, deletion, or revocation request.