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Highest level of Satisfaction represents the Pinnacle of Exceptional service

Our Services

Sustainable Value Addition

Aparok provides a diverse array of services designed to assist businesses in the implementation and optimization of automation technology, ensuring they harness its full potential to enhance efficiency, productivity, and overall operational performance.

Our sustainable value addition involves integrating environmental, social, and economic considerations into value-adding activities to create value in a way that is responsible, resilient, and beneficial for all stakeholders, now and in the future.

Assessment & Strategy Development

APAROK helps you in gathering information, data, or evidence to understand a current situation or problem thoroughly. We also assist to develop strategies to address the identified challenges or capitalize on opportunities.

  • Market, Performance & Risk Assessment: We understand market trends, customer needs & competitor analysis. Evaluate the effectiveness of current strategies, processes, or systems and identify potential risks and it's impact on the organization.
  • Goal Setting: We help you define SMART goals - specific, measurable, achievable, relevant and time-bound tasks that are aligned with the organization's mission and vision.
  • Roadmap: We develop a comprehensive plan that outlines the steps needed to achieve the defined goals with proper resource (human, technology) allocation.
  • Risk Management: We develop strategies to mitigate potential risks and uncertainties that may arise during implementation & support functions.
  • Monitoring & Evaluation: We establish mechanisms to track progress, measure success, and make adjustments as needed to achieve desired outcomes. These are essential for organizations to adapt to changing environments, capitalize on opportunities, and achieve long-term success.

RPA Technology Selection

APAROK helps you selecting the right Robotic Process Automation (RPA) technology that involves careful consideration of various factors to ensure it aligns with your organization's needs, goals, and technical requirements.

  • Requirements: Identify the specific business processes you want to automate and determine factors such as process complexity, volume, frequency, scalability, regulatory compliance, and integration with existing systems.
  • RPA Vendors: We will research different RPA vendors such as UiPath, Blue Prism, Automation Anywhere, Power Automate and evaluate their features, capabilities, pricing models, deployment options (cloud-based or on-premises).
  • Technical Capabilities: Evaluate the technical capabilities, including process discovery, bot analytics, scalability, security features, integration capabilities, and support for various automation technologies (e.g., OCR, AI/ML).
  • Total Cost of Ownership (TCO): Evaluate the total cost of ownership, including upfront licensing fees, implementation costs, maintenance fees, and ongoing support costs.
  • Stakeholders: Involve key stakeholders, obtain buy-in from decision-makers and secure budget approval before finalizing the selection of an RPA technology.

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Process Discovery & Automation

APAROK powers in process discovery of identifying and documenting business processes of your enterprise. It involves systematically gathering information about how tasks and activities are currently performed, understanding the flow of work, and analyzing the underlying steps and decision points.

  • Process Identification: The first step is to identify the processes within the organization that are suitable for automation. We achieve this by conducting interviews with stakeholders, analyzing existing documentation, and observing current workflows.
  • Process Mining: We offer a data-driven approach to analyze existing processes using event logs or other data sources. It involves extracting insights from these data sources to understand how processes are actually being executed, identify deviations from the intended process flow, and uncover opportunities for automation.
  • Process Design: Design and develop the automated workflows based on the documented processes and automation requirements. This involves creating workflow diagrams, defining rules and conditions, configuring automation scripts or bots, and integrating with existing systems or applications.
  • Documentation & Analysis: We help mapping out the steps involved, identifying inputs and outputs, documenting decision points, and capturing any variations or exceptions. Creating Process Definition Document (PDD) involves examining these documented processes to identify inefficiencies, bottlenecks, or areas for improvement.
  • Automation Potential Assessment: We analyze the processes, assess the automation potential of each process. Determine which processes are repetitive, rule-based, and have a high volume of transactions, as these are typically good candidates for automation.

RPA Implementation & Deployment

APAROK helps in implementing and deploying Robotic Process Automation (RPA) involves several key steps to ensure successful integration and realization of automation benefits organizations can effectively implement and deploy RPA solutions to streamline processes, improve efficiency, and drive business growth.

  • Design Workflows: We define the detailed steps involved in automated workflows. Design the logic, decision points, error handling mechanisms, and expection handling procedures using RE frameworks and other best parterns and practices.
  • RPA Bot Development Creating Solution Design Document (SDD) which delineates architecture & data flows. The bot development process involves developing and configuring bots to execute automated workflow. Depending on requirements/processes we deploy both attended and un-attended bots (on-premises/hybrid/cloud).
  • Deployment Planning : We develop a deployment plan outlining the steps and timeline for rolling out the RPA solution into production. Coordinate with relevant stakeholders to schedule deployment activities and ensure minimal disruption to ongoing operations.
  • Deployment Execution: We Deploy the RPA bots into the production environment according to the deployment plan. Monitor the deployment process closely to address any issues or challenges that may arise during the transition to automation.
  • Monitor & Optimize: We establish monitoring mechanisms to track the performance and effectiveness of the deployed RPA bots. Collect data on key performance indicators (KPIs) such as process cycle time, error rates, and cost savings. Use performance data to identify opportunities for optimization and refinement of the RPA implementation.

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AI & Cognitive Automation

APAROK as an organization specializes in leveraging artificial intelligence (AI) and cognitive automation technologies to enhance business processes, improve efficiency, and drive innovation. We offer AI Consulting, Integration with industry focus use cases and technology stack to drive digital transformation.

  • Create Algorithms: Our expertise in developing and implementing advanced AI algorithms, such as machine learning, natural language processing, and computer vision, to enable intelligent automation solutions.
  • Data Analytics Capabilities: We have proficiency in data analytics and predictive modeling, leveraging AI techniques to extract insights, identify patterns, and make data-driven decisions for process optimization and automation.
  • Cognitive Automation Solutions: Our cognitive automation solutions that combine AI technologies with human-like cognitive capabilities, such as learning, reasoning, and problem-solving, to automate complex tasks and decision-making processes.
  • AI-powered Chatbots and Virtual Assistants: We excel in developing AI-powered chatbots and virtual assistants that can engage with users, understand natural language queries, and provide personalized assistance across various channels, enhancing customer service and support capabilities.
  • Industry-Specific Use Cases: With successful AI and cognitive automation implementations we also have skills to create tailor solutions to address unique business challenges and deliver tangible value to clients.

Integration Services (Data & Systems)

APAROK automation integration services involve a comprehensive approach to seamlessly incorporate automated solutions into existing organizational processes and workflows. These services ensure the successful integration and adoption of automation within the organization.

  • Legacy System Modernization: We enable organizations to modernize their legacy systems by integrating RPA with legacy applications, databases, and platforms. This integration allows for the automation of manual, repetitive tasks within legacy systems, enhancing efficiency and reducing operational costs.
  • End-to-End Process Automation: Our RPA integration services focus on automating end-to-end business processes by integrating RPA with various enterprise systems, such as ERP, CRM, HRM, and SCM systems. This integration streamlines workflows, eliminates silos, and accelerates process execution, leading to improved productivity and agility.
  • Data Synchronization and Migration : We facilitate seamless data synchronization and migration between disparate systems and databases through RPA integration. This ensures data consistency, accuracy, and integrity across the organization, enabling better decision-making and operational excellence.
  • Cross-Platform Integration: Our expertise in RPA integration extends to integrating automation workflows across multiple platforms and technologies, including cloud-based applications, and SaaS. This cross-platform integration enables organizations to leverage automation capabilities across diverse environments.

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Process Testing & Change Management

APAROK offers validation and verification of automated workflows, scripts, or bots to ensure they function correctly and meet the desired objectives. It involves systematically evaluating the performance, accuracy, and reliability of processes.

  • Test Strategy Development: We design comprehensive test strategies tailored to RPA implementations, covering functional, regression, performance, and user acceptance testing.
  • Test Execution and Reporting: Our team executes tests rigorously, providing detailed reports on test results, defect tracking, and resolution progress.
  • Change Impact Analysis : We assess the impact of RPA implementations on existing processes, systems, and roles, identifying areas of change and potential challenges.
  • Continuous Improvement: We foster a culture of continuous improvement by soliciting feedback, implementing user-driven enhancements, and iterating on RPA processes to drive efficiency and value realization.
  • Change Governance and Support: We provide governance structures and support mechanisms to oversee the implementation of change initiatives and ensure alignment with organizational goals.

Performance Monitoring & Optimization

APAROK offers performance monitoring and optimization offerings for RPA ensure that automated processes operate efficiently and deliver maximum value to the organization.

  • Performance Monitoring: We establish mechanisms for monitoring RPA performance, gathering feedback, and addressing user concerns, ensuring ongoing support and optimization of automation solutions.
  • Performance Metrics Definition: We work with stakeholders to define key performance indicators (KPIs) for RPA processes, aligning them with business objectives. These metrics may include throughput, error rates, cycle times, and cost savings.
  • Real-time Monitoring Dashboards : We develop customized dashboards and reporting tools that provide real-time visibility into the performance of RPA bots and workflows. These dashboards allow stakeholders to track KPIs, identify trends, and make data-driven decisions to optimize automation.
  • Performance Analytics: Utilize performance analytics tools to analyze historical data and identify trends over time. Use insights from analytics to make informed decisions about process optimization and resource allocation.
  • Regular Review and Refinement: Conduct regular reviews of RPA processes to identify areas for improvement. Continuously refine automation workflows based on performance data and feedback from stakeholders.